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Expensive Platform Fees
Paying thousands monthly for branded tracking pages and features your customers never use
AffordableNo Platform Lock-inWhite-Glove Setup
Lexi Track - Affordable Shipment Tracking
Track shipments and send customer notifications without expensive third-party platforms. Deliver the shipping updates your customers want through Attentive at a fraction of the cost.
Heavy Tracking Platforms Cost Too Much
Enterprise tracking platforms charge thousands per month for features you don't need. You just want to send shipping updates to customers and reduce WISMO inquiries.
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Platform Dependence
Locked into expensive contracts with limited flexibility and control over your shipping data
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Missing SMS Notifications
Customers want SMS updates, but heavy platforms charge extra or don't integrate with your messaging platform
Simple, Affordable Shipment Tracking
Track packages from carriers and deliver notifications directly through Attentive. No expensive platforms, no unnecessary features - just reliable tracking at a fair price.
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Track shipments from all major carriers (USPS, UPS, FedEx, DHL, and 1,000+ more)
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Automated Order Shipped, Out for Delivery, Delayed, and Delivered events in Attentive
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Send shipping updates via SMS and email through your existing Attentive account
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Reduce WISMO (Where Is My Order) support inquiries by 60%+
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Full revenue attribution - track sales from shipping-triggered campaigns
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No platform lock-in - you own your customer relationships
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Pay only for what you use - transparent per-shipment pricing
Simple, Transparent Pricing
Starting at $99/month
No setup fee - No long-term contracts
Starter
$99/mo
Up to 1,000 shipments/month
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Multi-carrier tracking
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Attentive integration
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Email & SMS templates
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Real-time updates
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Journey campaign setup
Growth
$269/mo
Up to 3,000 shipments/month
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Everything in Starter
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Priority support
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Custom templates
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Advanced analytics
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Dedicated success manager
Professional
$449/mo
Up to 5,000 shipments/month
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Everything in Growth
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White-label options
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API access
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Custom integrations
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SLA guarantee
Enterprise
$899/mo
Up to 10,000 shipments/month
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Everything in Professional
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Unlimited shipments option
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Dedicated infrastructure
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Custom SLA
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24/7 priority support
What's Included
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Multi-carrier tracking (USPS, UPS, FedEx, DHL, 1,000+ carriers)
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Attentive integration & event configuration
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Email & SMS template library (customizable)
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Real-time tracking updates (every 2-4 hours)
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Journey campaign setup in Attentive
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Technical support & monitoring
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Revenue attribution tracking
How It Works
Our white-glove process ensures seamless integration with minimal effort from your team
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Connect Your Store
We connect to your e-commerce platform (Shopify, WooCommerce, BigCommerce, etc.) to sync order data
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Carrier Integration
We set up tracking for all your shipping carriers automatically - no API keys needed from you
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Attentive Event Setup
We configure shipping events in your Attentive account for journey triggers
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Launch Campaigns
Use Attentive's journey builder to create shipping notification campaigns with our pre-built templates
Features & Benefits
Everything you need for shipping notifications
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Multi-Carrier Support
Track shipments from USPS, UPS, FedEx, DHL, and 1,000+ carriers worldwide
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SMS & Email Notifications
Send updates through Attentive - no separate notification platform needed
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Real-Time Updates
Get shipment status updates every 2-4 hours for accurate customer notifications
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Smart Campaign Triggers
Trigger cross-sell, review requests, and re-engagement based on delivery status
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Attentive Dashboard Integration
See shipping notification performance right alongside your other campaigns
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Pre-Built Templates
Customizable SMS and email templates for every shipping milestone
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White-Glove Support
Certified Attentive partner providing expert setup and ongoing support
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WISMO Reduction
Proactive notifications reduce customer service inquiries by 60%+
Automation Events
Build Automations for These Events - Each shipping status update triggers an event in Attentive, allowing you to create targeted customer journeys and automated SMS campaigns.
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Info Received
Carrier has received shipping information but hasn't physically picked up the package yet.
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Out for Delivery
Package is on the delivery vehicle and will arrive today at the customer's address.
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Failed Attempt
Delivery was attempted but unsuccessful. Customer may need to reschedule or pick up at carrier location.
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Delivered
Package has been successfully delivered to the customer's address or designated location.
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Exception
Shipment encountered an issue during transit. This can include being returned to sender, lost, damaged, refused by recipient, or other complications.
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Expired
Tracking information is no longer available or the package wasn't claimed within the carrier's holding period.
💡 Use Attentive's Journey Builder
These events integrate seamlessly with Attentive's journey builder. Create sophisticated multi-step campaigns that respond to each shipping milestone - from first scan to final delivery. Build once, automate forever.
Trusted Partner
Official Attentive Signature Partner providing cost-effective shipping intelligence
Frequently Asked Questions
How is this different from enterprise tracking platforms?
Enterprise platforms charge thousands per month for branded tracking pages, analytics dashboards, and features most brands never use. Lexi Track focuses on what matters: tracking shipments and sending notifications through your existing Attentive account at a fraction of the cost.
What carriers do you support?
Supporting 1,000+ global carriers including DHL, USPS, FedEx, UPS, Royal Mail, China Post, China EMS, Australia Post, GLS, Evri, DPD, La Poste, Colissimo, YunExpress, Yanwen, Cainiao, 4PX, J&T Express Philippines, Poste Italiane, Canada Post, Yodel, and many more.
Do you need access to my accounts?
Yes, we need read access to your e-commerce platform or fulfillment channel (to get order data) and admin access to your Attentive account (to configure events and journeys). All access is temporary during setup and can be revoked after completion.
What shipping events trigger Attentive campaigns?
Six events: Info Received (carrier has shipping info), Out for Delivery (arriving today), Failed Attempt (unsuccessful delivery), Delivered (package received), Exception (transit issues like returned/lost/damaged), and Expired (tracking no longer available).
How accurate is the tracking?
We pull tracking data directly from carrier APIs. Accuracy depends on carrier data quality, which is typically 95%+ for major carriers like USPS, UPS, and FedEx.
Is there ongoing maintenance required?
No. We handle all ongoing monitoring, carrier API updates, and technical maintenance as part of your monthly subscription. You just manage your campaigns in Attentive.
Can I track revenue from shipping messaging?
Absolutely. Track revenue generated from shipping journeys directly in your CRM alongside all of your other customer-facing touchpoints.
What happens if I cancel?
You can cancel anytime - no long-term contracts. We'll provide a data export of your tracking history and disable the integration. Your Attentive campaigns remain intact and can be used with any future tracking solution.
Do you offer a free trial?
We offer a 14-day money-back guarantee. If you're not satisfied with the integration or results, we'll refund your first month - no questions asked.
Ready to Get Started?
Join hundreds of brands already succeeding with Lexi Track
14-day money-back guarantee • No credit card required • Setup in under 30 minutes